We can still renew, make changes or cancel your ICBC insurance by phone or email which was approved recently by our provincial government.

You can pick up the documents and decals at our pickup window as required.

Our new Operating hours:
Monday to Friday 9am to 5pm, Saturdays 10am to 4pm, please call or email us for all other inquiries

Effective immediately, we regret to advise our office is changing our days of operation and will no longer be open on Saturdays until further notice.

Our office will continue to be open Monday to Friday 9:00am to 5:30pm. We sincerely apologize in advance for any inconvenience this may cause. We have serviced the West End community since 1981 and hope we can continue to service your needs. We appreciate your understanding and thank you for your continued support.

Please note: Admiral Insurance Services has rebranded as Prominence Insurance. Our mailing address, telephone and fax numbers remain unchanged.

Contact Us

From the basics to more complex or specialized insurance needs contact us by email or by phone

Due to the current COVID-19 Pandemic, our office remains CLOSED to the general public until further notice.

We can still, however, renew, make changes or cancel your ICBC insurance by phone or email which was approved recently by our provincial government.

You can pick up the documents and decals at our pickup window as required.

Please call or email us for all other inquiries.

Your Name (required)(Required)

Auto insurance inquiry
auto@prominenceinsurance.ca

Homeowners, Condominiums, Tenants, Rented Dwellings and Condominiums, Short-term Rentals Inquiry
personal@prominenceinsurance.ca

Travel Insurance Inquiry
travel@prominenceinsurance.ca

Commercial and Business Insurance Inquiry
commercial@prominenceinsurance.ca

Life and Income Protection Insurance Inquiry
life@prominenceinsurance.ca

Privacy Officer
privacy.officer@prominenceinsurance.ca

220-10451 Shellbridge Way
Richmond, BC V6X 2W8

Tel: 604 689 2933
Fax: 604 682 2640

Operating Hours:
Monday to Friday 9am to 5.30pm
Saturdays closed until further notice
Closed on all Statutory holidays